3. Passing Your ITIL Foundation Exam – ITIL Foundation Books
This guide is part of the official Best Management Practice portfolio. It provides a comprehensive overview of the ITIL Foundation syllabus, ideal for developing an understanding of the basic concepts, principles, and terminology associated with IT service management. It contains chapters on service management, each of the five lifecycle stages, and service management technology. Additionally, it includes information on the qualification scheme and the exam itself to ensure your preparation for the exam is comprehensive.
4. IT Service Management: A Guide for ITIL Foundation Exam Candidates
This guide is part of the official Best Management Practice portfolio. It provides a comprehensive overview of the ITIL Foundation syllabus, ideal for developing an understanding of the basic concepts, principles, and terminology associated with IT service management. It contains chapters on service management, each of the five lifecycle stages, and service management technology. Additionally, it includes information on the qualification scheme and the exam itself to ensure your preparation for the exam is comprehensive.
5. ITIL Lifecycle Publication Suite
The first section is a basic overview of service management. Section two covers each module of the ITIL lifecycle. The third section deals with the ITIL processes and functions; the fourth one discusses measurements and metrics. This book is easy to read and helps you pass the exam on your first attempt.
7. ITIL4 Foundation Exam Full Preparation
This book on the latest version of ITIL will help you prepare for your ITIIL exam in full swing. It’s a guide for a thorough preparation which will help you crack your ITIL 4 smoothly. This book is developed according to the official Exam Guide from ITIL, so you can pass the actual ITIL® Certification Exam in the very first attempt!